Very helpful people
Usually I am really happy with my city. But with that being said they have the most out dated system for paying bills. I am a recently very single mother. My ex usually pays the utilities (sewer/garbage which is done through Millersville and then a separate water pmt through WHUD) You can only pay the sewer/trash by mailing a check=, in person and over the phone, they DO charge a convenience fee for using a credit card. With that being said when I came home to NO water last night and nothing to even rinse my sons sippy cup, I was quite surprised. I had thought this bill was paid by my ex, I never received a notice of disconnect or even a notice of my bill being late. When I called city hall not only was I going to need to pay the $53.00 for only sewer and trash, I also had to pay a reconnect fee of $45.00. When I asked Michelle about the second notice she stated "there was a mess up with the post office and we received a handful of the late notices back" A handful to me doesnt seem like a lot, would this not mean to Hmmm I dont know resend the notices out? or maybe at least wait to shut off a single mom with an infants water until you could make sure that the notice was actually sent to her house and not right back to the post office!?!? Its a nice quiet little town with 2 cafes and about 200 police officers I guess along with that also the most outdated bill paying system ever. Its 2017, start sending emails and let someone actually login online to pay a bill and let them know about a water shutoff!!
Millersville City Hall is a US City Hall based in Goodlettsville, Tennessee. Millersville City Hall is located at 1246 Louisville Hwy, Goodlettsville, TN 37072, USA.
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