Thank You Suntrust. Opened Checking & savings account with you. Inquired about minimum balance with no fees with you. I Made minimum open deposits. Suntrust Employee went into my account without my permission and made transfer transactions. I Spoke to SUNTRUST manager about situation, realized I was charged fees. Manager had me sign withdrawal form for all my money. What i received was minus fees charged. I Went to new bank opened checking & savings & mortgage. Cheaper than suntrust. Thanks Suntrust.
I have been a customer for 4 years now & ever since they have changed the staff around at the Goodlettsville location it has never been the same. There is a problem almost every time I visit there. I will be visiting another location. There must be a reason they have such a high staff turn over rate. Maybe it is a training office. I don't know... the customer service just isn't what is used to be. I'll be finding another location to go to or maybe even switching banks.
SunTrust is a great bank , the lady was able to help me with no problems.
Always easy
Suntrust Bank is a US Bank based in Goodlettsville, Tennessee. Suntrust Bank is located at 123 Northcreek Blvd, Goodlettsville, TN 37072, USA.
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